Jim is Manager of Support at WiSys. In his role, Jim uses his experience with SAP Business One to help our entire support team expand their knowledge and support of the product. Jim has over 10 years of operations, customer service and sales experience in the technology industry.
Jim has worked for Alltel Communications and Verizon Wireless. At Alltel, he was a Retail Store Manager and Support Analyst, where he provided communications between teams as well as tracking for issue resolutions.
At Verizon, Jim worked in Sales Operations, where he assisted in the development and maintenance of training programs, managed customer experience improvement projects and eventually managed a team of twelve Operations Coordinators.